Tasaa Software

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CUSTOMER CARE

SAGE CRM CUSTOMER SUPPORT AUTOMATION

With SageCRM, you can make the most of every customer interaction, maximizing business opportunities and customer satisfaction. It empowers your organization with critical information to build and support long-term customer satisfaction and loyalty.

With fast online access to service requests, call and escalation history, interactions, multiple contacts, support cases, e-mail, and documents sent and received, you'll have complete and accurate data at your fingertips. SageCRM customer support automation enables you to quickly resolve issues and easily capitalize on cross-sell or up-sell opportunities.

Maximize Your Sales Today

Contact Management
Deliver superior customer service with real-time access to relevant customer data

Call Center Support
Access a central repository for all customer data, resolving issues add quickly

Tracking
Track your customer's needs and maintain a complete history of customer related interaction

Knowledge Base
Store support incidents and case solution in a central knowledge Base.

Service Agreement Management
Easily track and meet your service level agreements

Reporting
Create point and click reports and graphs for on the spot analysis and decision making